Frequently Asked Questions

1. How does Rakshak COD Partial Pay & OTP verify orders?

We send a One-Time Password (OTP) to the customer's mobile number via WhatsApp or SMS. The customer must enter this OTP to complete the COD order.

2. Does it work with all Shopify themes?

Yes, Rakshak COD Partial Pay & OTP uses Shopify Theme App Extensions (App Embeds), which makes it compatible with all Online Store 2.0 themes.

3. Can I customize the form?

Yes, you can customize the form fields, colors, and layout from the App Settings in your Shopify Admin.

4. Is there a limit on orders?

The free plan includes up to 500 orders per month. For more orders, you can upgrade to our Pro plan.

Have more questions? Contact support at [email protected]